Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sutton Streamline Logistics relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Please take the time to thoroughly read and understand the following terms and conditions that govern your use of our website and services. Your engagement with our website or services implies your agreement to comply with and be bound by these terms. Should you disagree with any part of these terms, kindly refrain from using our website or services.

1. Booking and Services

1.1 Booking Confirmation
1.1.1 To confirm our services for your Logistics Event, a signed contract and a non-refundable deposit are obligatory.
1.1.2 The deposit amount and payment schedule will be explicitly outlined in the contract.
1.1.3 Final payment, as specified in the contract, is due on or before the event day.
1.2 Cancellations and Refunds
1.2.1 Cancellation by the client must be submitted in writing.
1.2.2 The non-refundable deposit will not be reimbursed under any circumstances.
1.2.3 Cancellation fees, dependent on the proximity to the event date, may apply.

2. Logistics

2.1 Logistics Venue Access
2.1.1 The client is responsible for securing any necessary permits for venue access.
2.1.2 Sutton Streamline Logistics will liaise with the venue on logistics, setup, and breakdown.
2.2 Logistics Event Changes
2.2.1 Any alterations to the event details must be communicated in writing and receive approval from Sutton Streamline Logistics.
2.2.2 Additional charges may be applicable for significant changes to the original contract.

3. Responsibilities

3.1 Client Responsibilities
3.1.1 The client is responsible for providing precise event details, including guest count, schedule, and special requests.
3.1.2 The client must obtain all necessary permissions for media coverage of the event, where applicable.
3.2 Sutton Streamline Logistics Responsibilities
3.2.1 Sutton Streamline Logistics will deliver the agreed-upon services professionally and punctually.
3.2.2 In unforeseen circumstances, Sutton Streamline Logistics reserves the right to make necessary adjustments to ensure the event’s success.

4. Privacy and Data Security

4.1 Information Collection
4.1.1 Information collected from clients is exclusively used for providing event planning services.
4.1.2 Personal information is treated with the utmost confidentiality and is not shared without client consent.
4.2 Data Security
4.2.1 Sutton Streamline Logistics implements industry-standard security measures to protect client data.
4.2.2 Clients are encouraged to review our Privacy Policy for comprehensive details on data collection and security practices.
4.2.3 This website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout, look, appearance and graphics.
4.2.4 Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Information on this website may have been generated, enhanced, or edited by OpenAI software. See openai.com for more information.

5. Limitation of Liability

5.1 Sutton Streamline Logistics is not liable for loss, damage, or injury arising from events beyond our control, including weather conditions, accidents, or third-party actions.

6. Governing Law

6.1 These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.